Complaint regarding IFB washing machine service

I own IFB Elena Dx a month ago while washing clothes the machine started making a scratching sound . I complained about it and a ticket number 18645499 was raised . After a week one of the guys from IFB came and checked the machine and said some belt/barring is broken because of which the machine drum was creating a lot of noise , He said ” I don’t have the parts for repairs right now and I will require one more guy for the repair I will be back within a week with the parts and a helper ” It’s been three weeks since then , the IFB customer care does not answer and even when they do there’s no help from them . I’m really disappointed .

Ashok Sharma
Raipur 493331, Chattisgarh
Email: axxxxxxxxxa@gmail.com
47.247.208.254 / 22/11/2016 / 11:57 am

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