Complaint regarding Infocus mobile service

I bought a mobile phone brand infocus M2 4G Black vide serial no. 352242068472465 from via VRP Telematics Pvt. Ltd. address A-43, Ground floor, Mohan Cooperative, Indl Estate. main Mathura road, new delhi-44.

After a month ( under a warranty period) I am facing a problem from 1 cabinet of SIM was not working, on 26/11/2015 at 3:53 pm I have submitted the same to Infocus authorized services centre name Sheetla Telecom, B-15, Shankar garden Vikaspuru, New Delhi -18 vide complain no. INFBSB150000164DW & INFBSB150000190DW.

Futher I have called many times to Service Centre also Infocus Customer Care, but only one answer received i.e. part not received from the company, approx. 47 days laps but result zero

Jeetendra Kumar
New Delhi 110059
Email: / 11/01/2016 / 5:17 pm

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