Complaint regarding infocus mobile servicing

Every thing is going good when i didn’t faced any problem till 5 months and now when i now my mobile handset is not been usable for a single day or sold at olx… after repair done by the service center of the company

First i got the problem of only a battery issue which takes 4 hrs of charging and discharging within a fractions of seconds

I have submitted in service center on 15th of jan 2016 to resolve my issue but doing of repair they changed the motherboard and problem remains same and i got the problem of wifi connectivity issue. so i have submitted it back on 15th of feb for resolving my issue but they again changed the motherboard and again the problem remain in the mobile and many more problems happens in mobile now like:-
continous hanging issue
charging upto 5 hrs (when normal charge my mobile only take 1.40 hrs to charge when the problem not found)
video rendering or playing the mobile doesnt play normally its own taken video
light is continous on of charging light when i unplug the charger
heating upto 50 degrees
cant even play fm camera calculator now its being hang anytime
and many more problem…..

I gave it again 3rd time the 19th of feb day of receiving the faulty handset. This time they didn’t do anything on my my mobile and give me the same with problems and said use it we have tested the mobile and its have no problem but the problem is still inside it

Now today 4th time i have given it to the service center and they said we took it for testing purpose what kind of specilist are they? i dont understand. The pathetic service given by service center i ever seen in my life even the customer support wont wont work as expected………

I want the replacement of my mobile handset and compensation for harrasing me wasting my time and money.

Abhijeet kumar
Ranchi 804010, Jharkhand
Email: / 11/03/2016 / 11:24 pm

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