Complaint against MakeMyTrip for short payment of train ticket refund – Rs.1272/-:
Mr. Thiyagarajan of Kanchipuram, Tamilnadu (thiyagarajan.t(at)gmail.com) had posted a complaint with us on 28-03-2010 for non-receipt of full refund from MakeMyTrip against cancellation of train ticket. ICF pursued the claim with MakeMyTrip and after email exchanges by Mr. Thiyagarajan the short paid amount was refunded on 08-04-2010.
Mr. Thiyagarajan, Kanchipuram, Tamilnadu - 08.04.2010
Faulty blackberry delivered by Rediff Shopping – Rs.3,923/-:
Shirish Dalal of Andheri West, Mumbai 400 058, Maharastra Ordered Blackberry 8330 World Edition mobile from Rediff shopping. Order no – 7468136. He received the product and made payment of Rs.3923 COD. When he opened the pack later he found the device was defective. He tried calling Rediff contacts and send emails but there was no response from them. He posted his complaint with ICF on 17-11-2012 and ICF pursued the matter with R…
Failed transaction refund from Flipkart – Rs.3,320/- :
Domnic Nadar, Bannerghatta Road, Karnataka (Email: domnic.nadar[at]gmail.com) placed an order on flipkart using Net banking option on 15th of May, 2013. Due to technical Error, the transaction could not proceed to completion but amount was deducted. For more than a month now he did not get his refund despte contacting Flipkart many times. He posted his complaint with ICF on 19-06-2013 and finally got his refund amount on or about 28-06-…
Bannerghatta Road, Karnataka - 28.06.2013
Refund from Makemytrip.com – Rs.10,000/-: Mr. Sesha Sai Kuchibhotla, Hyderabad 500008, Telangana booked 2 student tickets on make my trip. Though the 3rd baggage was free for students on British Airways, he was charged Rs.10,000/- @ 5000 Rs per ticket. He raised a complaint with Makemytrip but it was not resolved even after 45 days. The customer posted his complaint with ICF on 12-12-2015 and the matter was taken up with Makemytrip. The customer finally got refund of Rs.10,000/- by 16-12…
Mr. Sesha Sai Kuchibhotla, Hyderabad 500008, Telangana
Refund from Yatra.com: Rs.8,500/-:
Himani Mehrotra, Pune, Maharashtra Email: himani.mehrotra(at)tcs.com booked two bookings of kingfisher airline on date Wed, 24 Oct,2012, 11:35 with reference number 06081218736 (Pune to delhi) and Mon, 29 Oct,2012 , 09:00 with reference number 06081218215 (Delhi to Pune). The flight was subsequently cancelled by the airlines but the refund was not forthcoming. They said whenever kingfisher will refund them they’ll refund the passenger. Mr. Mehrotra posted …
Yatra.com - 07.02.2013
Refund from GoIbio – Rs.1,957/- – Mr. Ishaan Jaimini of Ahmedabad 380015, Gujarat had booked 3 flight tickets saperately in the month of may by HDFC Smartbuy website using his credit card. Due to operational reason the flight was cancelled by the airlines itself. They refunded the amount to goibibo immediately in 30 mins and GoIbibo confirmed the customer that he will get refund within 3 hrs to HDFC SMartbuy account. However, even after three weeks and many mails, he did not get his refund. T…
Complaint against ApolloMunich for mediclaim settlement – Rs.32,200/-:
Mr. Ajay Sharma of New Delhi (Email: sharmaji38(at)gmail.com) underwent surgery for Appendicitis at Saraswati Hospital And Cancer Care Centre on 23 March and was discharged on 26 March. The total cost of treatment was Rs.32,200/- and was paid by him in cash, in full. Mr. Sharma submitted his claim with full documents to Apollo-Munich Insurance Company. His claim was not settled even after many reminders on the basis of a …
Apollo Munich - 15.07.2012
MakeMyTrip makes short-payment of refund amount – Rs.2,064/-
Mr. Girish Kumar Khare of Kanpur had posted a complaint with us on 07-07-2009 with regard to the short-payment received from MakeMyTrip towards cancellation of Tatkal Waiting List ticket for Kanpur to New Delhi route. The Forum took up the matter with MakeMyTrip and could successfully obtain the full refund for Mr. Khare.
Makemytrip - 07.07.2009
Refund from Air India Express – AED.4,290.91: Balaraman Karuvachal (balram_alhayat[at]yahoo.com) of Calicut, Kerala had cancelled two online air ticket bookings on 27-06-2013 as changing of route/sector facility not permitted by Air India Express. However, he did not get refund even after 45 days. He posted his complaint with ICF on 21-08-2013 and got his refund back on or about 26-08-2013.
Calicut, Vadakara, Kerala - 21.08.2013
Complaint regarding Vox heater brought through Ebay.in:
NAINESH KAPADIA, Gangotri Soc, behind gandhi kutir, Gujarat (naineshkapadiaisavailable(at)gmail.com) purchased one Vox heater through Ebay.in. Upon receipt he found the appliance was of poor quality with broken parts inside. His complaints to Ebay went in vain and he posted his complaint with ICF on 26-01-2013. The matter was finally resolved by way of refund on or about 04-03-2013.
Ebay.in - 04.03.2013