Complaint regarding issues with new Voltas AC

I have purchased a Voltas 1.5 window AC on 25-03-16 from authorized dealer “Electronics Desire”, Dwarka, New Delhi.

After few days AC’s performance had started dipping day by day. On 7th June, I have logged a complaint wit Voltas care regarding its very low cooling and less air pressure. Technician came and inspected the unit. He identified the root cause as “Gas Leakage” which is really a major issue in new AC. He filled the gas and welded the impacted area.

When I asked how come gas got leaked out in brand new AC, technician said its very normal and can happen even after next day of its purchased date. Even dealer is also making vague excuses on the matter.

I am really very upset to have such kind of experience wit Voltas company as my AC is hardly 3 months old. I would be grateful if someone should take up my concern with Voltas AC division so that defective AC should be replaced with new piece.

I look forward to having positive and quick response.

Rohan Sharma
Dwarka, New Delhi 110077
Email: / 11/06/2016 / 1:18 pm

1 comment for “Complaint regarding issues with new Voltas AC

  1. Voltas
    23/06/2016 at 5:36 pm

    Dear Rohan

    We are still awaiting for the requisite details. Kindly share your complaint number and mobile number.

    Voltas Online Team

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