Complaint regarding Jio recharge

Sir today I have recharged with 399 tariff plan of Jio service of my num 8xxxxxxxxx7 from SBI oxigen site. with both zone up west and up East but none has been recharged and my amount has been deducted from account if it has not Recharged then refund my money in my account..sir plzzz resolve my from as soon as possible please sir.

Ankita Gupta
Rapti Nagar, Gorakhpur 273013, Uttar Pradesh

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