I had bought a karbonn mach six vr handset on 24th august 2016. after some time it having problem in touch so i give phone to service center on 20th sept. 2016 till now i have not received my phone back. In between i have call 3 times to karbonn customer care. On 19th oct. they said that it will take 12 days more to be repaired so i called them back on 3rd nov. they again said that wait for more 5 days today i call just before this complaint and they told me that your phone was repaired once but having some problems so it will take more 10 days .It is vary disturbing for me i have used phone for less than 1 month and they take 2 months to repair that. please help me . there policy said that they give repaired handset in 25 days but i was waiting for last 50 days. i just want to ask them that what if u can’t give the repaired handset in 25 days ? what is your policy after that ? Or should i have to be wait until they take all my phone’s warrenty time.
Jaisalmer 345001, Rajasthan
126.96.36.199 / 11/11/2016 / 12:53 pm