Complaint regarding Kenstar induction cooktop service

I have a problem with my KENSTAR cooktop and registered a complaint (complaint no BAN1409150070) to kenstar customer care on 14 th September to tumkur service centre JABIYULLA8494902215, SVC centre after keeping Induction cooktop for about 47 days they finished repair on 31st October and I went to service centre and they said everything working fine but I told them to show how it works but they said they doesn’t have a suitable container don’t worry every thing is fine now. i trusted them and i provide them Scode( S92676 the code given by kenstar after satisfactory job) but when I back home and checked induction cooktop showing the same problem my induction cook top was not at all repaired for which I have waited for 47 days and called customer care for hundreds of times.. finally I take it to a private electronic repairer and repaired it for 800 Rs. so I want my money must refunded.. my induction cook top is in within warranty period at the time when I gave it for repair.

Raghavendra.c.p vasuki
Basavanahalli, G D halli post, sira taluk, tumkur district, Karnataka 572125, Karnataka
Email: rvadata] / 03/11/2015 / 12:12 pm

1 comment for “Complaint regarding Kenstar induction cooktop service

  1. Videocon
    06/11/2015 at 1:40 pm


    Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarification, please write to us at and kindly mention your complaint no. in your subject line.

    Thank You for your co-operation.

    Videocon Online Team

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