I am using kent Grand Ro+ water purifier which is not working from last around 20 days. I have raise a complain with the Kent Customer Care and they have the raised the complain no 151015-04906. Its been 20 days and still no one showed up to fix it. I have dropped multiple mails to them still no one responded to my mail. Yesterday I have called Kent Customer Care and they said that they have closed the complain. They have not informed me anything and all of a sudden when I called them they are saying that since issue has been resolved we have closed the complain. They are insisting me to open a new complain again after sitting on the issue for more than 20 days and without any resolution. I hope you understand how important is the water purifier in our daily life and I request you to help me out.

Chetan Bajaj
Samhita Rainbow Apt, Kundalahalli gate, Bangalore 560037, Karnataka
Email: chetan.napster]@gmail.com / 04/11/2015 / 3:49 pm

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