I have bought a new Koryo 15 Ltr gyser from Lucknow city in Phoinix mall Electronic zone 2nd floor(Alambagh). I purchased on 28 dec 2016 after that i have installed it to a private plumber then i cheked gyser is not working. Eletric power is not working in that gyser nd the second problm is that gyeser output water supply has blocked it is not working then first i have called to koryo customer care on 6th jan 2017 to this num 18004257722 .complain num is. 616905 again i did complain on 13th jan the complain num is 617799. From 6 jan to today 19th but engeeneer has not visited here . I call everyday from 6 jan every day customer care mrs. Nxxxxa Nd her senior Mr. Rxxl everybody who receives colls he or she told me sir ennegeneer wil come today defenetly . Bt he did not come nd he did not col me . They gave me his engeener contact num. mr pxxxxh Gxxxxxxa. when i call him he tells that i am very busy when i will get free i will come but i dont knwo when i get free. I send him my addres nd i promis i wil giv him his petrol allownce because he asked me for petrol allowance . Customera care nd hissenior Mr. Rxxxxl also failed to send his engeerner now i call everyday but they say today he wil come today eve he wil come but he did not come still. Plz called to koryo company sir nd take action because the dont have any rule or regulation nd discipline . Suppose if i repeair anywhere else then he wil say now warranty has been end why did u opened it anywhere else now plz do somthing sir whatever u can do. Thank you

Shahbaz Khan
Malihabad, Lucknow 226102, Uttar Pradesh
Email: sxxxxxxxxi@ymail.com / 20/01/2017 / 12:29 am

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