Complaint regarding laptop service from Lenovo

I purchased my lenovo u510 from USA. am having one problem with my laptop’s fan its creating one whirring sound.
i went to lenovo and paid 600 INR as they said they said i’ll get quotation on my email but i waited like 1 months i got nothing except one standard reply ” sorry part is out of stock”. about 3 days ago i sent one email about how they scammed me.

Today i recieved quotation from lenovo when i called them to confirm and order “lenovo fan” they asked me to pay full amount first and then i will get my part in 4-6 weeks. Sikanderpur lenovo service center promised that i will not have to pay 600 INR again. but they included price in quotation. as i know every one pays after delivery of laptop. And when i went to lenovo they said they will check what’s the problem in my laptop i told them too that fan is not working properly still they asked me to pay fee. i have already like 2 months.

Rohit Prakash
Basai road near sec-9 govt. college, Gurgaon 122001, Haryana
Email: Rohitprakash939[ / 25/07/2015 / 1:41 pm

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