Complaint regarding late fee by HDFC Bank

Charged Late Fee 400rs without sending Statement and SMS. Value: my charges 400 + telephone charges. For the Feb month HDFC bank  didn’t send the statement and SMS to my registered email and mobile no., but they they are saying as per their records we have sent,but from two days i.e from 12th march till today same error. i raised request for reversal charges  rejected.for charging late fee , they are not intimated .

Bharath Kumar M M
Marthahalli, Bengaluru 560037, Karnataka

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