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Complaint regarding Lava Iris X18GB service

I am unable to getting any support from LAVA / Indiatimes shopping for my purchased smart phone in dec’14 month, It was not working from last one month & service center also deny to support. Please help to get replacement.

Order Details :
Lava Iris X1 8gb
Case ID 1714908 / Order ID:3004038428
Purchased from Indiatimes shopping / Date of Purchased 27 Dec 2014

Munish Sharma
House No.B-160, Sector-3. Phase-2 New Shimla, HP
Email: kishor0369@gmail.com
Contact No. 9418300097 / 10/03/2015 / 12:38 pm

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