I had purchased one Lenovo IdeaPad 100 Core i3 from flipkart on 4th oct 2016, it has over heating issue, for this the System is very slow, if i click one icon it’ll open after 1min, regarding this i had communicate with flipkart Team. Regarding this i communicated with Lenovo team. they upgrade bios online and monitored online as well, after that also heating issue was not resolve.Again one on the flipkart customer executive name “Ashish” provided a final date i.e. 22nd oct 2016 issue will be resolve.and he told me there will be a brand visit form Lenovo Team, but still there is no Brand visit from Lenovo side.
Regarding this i asked to flipkart team to return this product and refund my money,they are plying with me, they are not providing the right solution for this as well.
Now again if i call to Flipkart team, they ask me agin give us some time to resolve the issue, or they ask me Call to Lenovo customer care.
I took a new laptop from flip kart for getting good service and help, but they are making me trouble.Today i communicated with one of the executive from Flipkart name “MOHIT”, He told me we will raise a new request for brand visit again.
Please help me out.
Chudeswari layout, Bangalore 560037, Karnataka
126.96.36.199 / 22/10/2016 / 2:12 pm