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Complaint regarding Lenovo P780 mobile service

Phone stopped working cause of charging issue, my phone is in warrenty of 1 year bought on march 2015. Lenovo service center kept my phone 7 days with them & said cant repair cause parts are not available. I asked for replacement then they said do what ever you want this is problem with product P780 we cant help it. my issue is if problem is with product then why company saling in market & why cant we ask for replacement.

Amar Chaugule
padwal nagar, wagle estate, thane -400604
Email: amar.chaugule]@capgemini.com / 14/10/2015 / 5:00 pm

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