Complaint regarding Lenovo P780 phone service

Dear Sir/ Madam, I have bought a new lenovo P780 phone from a nearby store in 2015. This phone worked properly for a year and now I’m experiencing network issue. One day I was talking over the phone and phone started heating up and suddenly the network signal went blank. I gave my phone for servicing in lenovo authorised service center, ACE INFOCOM, powai, Hiranandani. After keeping my phone for 20 days, the got back to me and said, sir we can’t repair this phone. They said you need to keep the phone like this only for music and gaming perpose. This handset work receive network now. I was shocked that only after 1 year, such a big brand like lenovo is denied to repair their own handset. Since then I was searching for a right place where I can escalate this issue and get justice for my 16000 that I paid to buy this phone. Kindly help me as I don’t have enough money to buy amother handset. Please help

Abhishek Patel
Mora road, Thane 401107, Maharashtra
Email: / 17/03/2016 / 11:55 pm

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