Complaint regarding Mi 4 phone servicing

I have complaint against MI India. the model of my phone is MI4I. The invoice date of my phone is 18-10-2015. The screen of my phone was broken so I gave for repair in Mi service center through pick me service on 10-05-2016. The charge for repairing costs Rs 4700. It has been more than a month now still my phone is not repaired. I have complained two times in MI customer care but still the phone is not repaired. I only get an answer that wait for some time. It has become very difficult to continue without phone. Please help to get my phone back. If they cannot repair it then get me a new one. I am not going to pay them for this kind of service. The day they took my phone they said it will take only a week but now it has been more than a month. they are unable to give me a date when it will get repaired. Just one answer i get is to wait. I hope to get help from your side.

Email: / 25/06/2016 / 11:54 pm

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