I bought this phone in April 17 thru the Mi website of the company. it was ok till October and then suddenly it switched off and started showing to reboot etc. we tried all the actions as per the instrucitons to do and then, handed over the same to the Mi service centre in Sahakar nagar, Bangalore on the 30th October vide their Job sheet No.wxin1710300000404 and was told that they need to replace the mother board since it is under the warranty. they said it will take about 3 days time. now after 10 days, still we are told taht theya re waiting for the mother board.
the customer care tells me to wait for few more days as the complaint is under process. i am not sure if it will be resolved in shortly. cant they give a fresh pc of the phone if they are not able to get the mother board as it is under warranty. pl help in taking up the matter with the company.
Bangur Nagar, Goregoan west, Mumbai 400090, Maharashtra