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Complaint regarding MI4 bought from Flipkart

I have ordered an MI 4 mobile phone for my wife on her birthday from flipkart.com. This phone is having an heating issue, after putting on charge for 5 min. phone is completely heated. I called flipkart for the return of the product and they declined to take the product back moreover,

Mr. Sxxxd , Axxxxxxxk and Nxxxxn (Who doesn’t know to understand the customer feelings) I said I don’t want to do any troubleshooting as I know everything regarding the same. Still they want me to trouble shoot and do not want to process the refund I want my money back. They declined my return request as well.

If it was a 5000 amount then its okay.. after spending 18000 if the product is not satisfactory .. then its a very worst experience.

Please help in this and get my money back asap.

Ratul Hazarika
Bhuvaneshwari nagar, rt nagar, Bangalore 560032, Karnataka
Email: ratulhazarika4u]@gmail.com / 28/09/2015 / 6:34 pm

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