Complaint regarding Micromax Canvas performance

My life’s biggest mistake when i purchased Micromax Canvas A104 on 20/01/2015 from Universal Cellular Point, Faridabad & had a pretty experience. However the joy of the new phone was short lived. With in a few days of purchase & while being in warranty period the phone start developing anamolies like display + hanging problem. Hence the handset was submitted at your service centre M/S Simran Communication, Shop-B1, Fruit Garden, Faridabad. Their service executives update my phone & return back. We went to ur service centre many times. They always update my phone but the problem remains same. They submit my phone. The entire episode has left me in a bitter taste & am extreamely disappointed with your pathetic service.

With great hope & hearing about a healthy reputation of your brand name. I have availed the service but to my utter disappoint.I have faced the worst. The most effective thing which was undesirable was your misbehaving attitude towards customers.

Now I’m fed up & losing all hopes. I’m unable to get a solution to this from the company & its service centre. I want only replacement of my handest as my handset is in warranty period.

Email: / 09/01/2016 / 11:28 am

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