Replacement of Khadai by Homeshop18: Pratibha Goel of Ambala cantt, Haryana (gpratibha.phy[@]gmail.com) bought a tawa, fry pan and khadai set from HS18. The handle of the khadai was broken on delivery. She called the customer care of HS18 for replacement but they said the customer has to courier it back to HS18 otherwise they will not replace. She posted her complaint with ICF on 18-05-2014 and after follow-up with Homeshop18 she got replacement by 24-05-2014.
Amballa Cantt., Haryana
Refund from Paytm – Rs.1095/-: Mr. Paresh Shah of Vesu, Surat made a recharge from my mobile for payment of Dish TV of Rs 1095. The transaction failed but the amount was deducted from his credit card. Even after a month he did not get his money back. He posted his complaint with ICF on 28-09-2016 and the issue was taken up with Paytm and the customer got his money back by 30-09-2016.
Paresh Shah, Vesu, Surat
Refund from Bagittoday – Rs.2,149/-:
Kunal Kumar, SAHARANPUR, Uttar Pradesh (Email: kunal.phy04[at]gmail.com) had ordered a HP laptop Backpack BP849AA on 5th July 12.05 PM with order no.33080251. But the product was not delivered even after two weeks. He posted his complaint with ICF on 13-07-2013 requesting for either delivery or refund. He got his refund on or about 20-07-2013.
SAHARANPUR, Uttar Pradesh - 20.07.2013
Refund from Ebay for sending defective book – Rs.1690/-:
Manoj Kumar Gupta of Ramamurthy Nagar, Bangalore, Karnatka (Email: xmgupta(at)gmail.com) purchased a book woth of 1690/- rupees on 18th throgh ebay & received the same on 2nd Nov 2012 in which 20-30 pages are blur and not readable. So he raised a complaint with ebay who said they would return the money. Then they called the customer on 9th Nov saying that the seller says the book was of good quality and no calim can be entertained. Sinc…
Complaint against satvikshop.com for non-delivery – Rs.199/-.
Kishore K, Chandanagar, Hyderabad, andhra pradesh Email: kallepu_k(at)yahoo.com bought Dabur honey from satvik shop.com Jan 2 2013 via order no7000018208. They failed to deliver the product even after continuous follow up. They finally said the would refund the money but Mr. Kishore did not get the money. He posted his complaint with ICF on 23-03-2013 and got the money back on 25-03-2013.
Satvikshop.com - 26.03.2013
Complaint against Syberplace for refund – Rs.11,476/- : Ramya Gopinath of Chennai 600006, Tamil Nadu ordered 2 mobiles. She later cancelled one order and was waiting for the other order. However, she neither received refund for the cancelled order nor the product for the other order. There was no message from company regarding product delivery or refund. She posted her complaint with ICF on 22-03-2016 and the matter was taken up with the parties concerned. After much follow-up and guidance, th…
Ramya Gopinath, Chennai 600006
Refund from Paytm: Mr. Shekhar Pomendkar, Ghatkopar west, Mumbai 400086, Maharashtra [shaky1029[at]yahoo.co.in] ordered Ambrane p-1000 portable charger powerbank on 3rd july 2014. He did not receive the item even after a week. The courier service kept on saying it will get delivered but after 2 weeks they said the shipment has been lost from their side n said to contact paytm. There was no response from Paytm to the customer’s emails. He therefore asked for the refund but there is no response. M…
Mr. Shekhar Pomendkar, Mumbai, Maharashtra
Refund from Neartion – Rs.326/-: Mr. Sd Bhatia of Agra 282005, Uttar Pradesh placed an order for Sandisk 16GB pendirve with Neartion on 15.01.2017. However, even after two months the product was not delivered and no refund made. Several reminders by customer went in vain and Mr. Bhatia posted his complaint with ICF on 05-03-2017. The matter was taken up with Neartion and PG service and after rigorous follow-up the customer got refund by 28-04-2017.
Sd Bhatia, Agra 282005, UP
Refund from Travelchacha – Rs.1,41,130/– – Mrs. Rama Priya Prakash Rao, Hyderabad had paid money to Travelchacha on 03-05-2014 for Singapore package. Just before 3 days, the customer was shocked to know that no bookings were done and the company assured full refund. However, the refund was not forthcoming and the customer was given a future date everytime. The customer posted her complaint with ICF on 05-12-2014 and the matter was referred to Travelchacha. Travelchacha was not forthcoming in re…
Mrs. Rama Priya Prakash Rao, Hyderabad
Complaint against Syberplace for refund – Rs.53,499/- : Prashant Katke of Andheri West, Mumbai 400053 ordered for an apple iPhone 6s 64 gb grey colour with SyberPlace online website on 14th Feb 2016. Order No – 100058083. He was promised shipping in 7-13 business days. But even after 13 business the product was not delivered. Even after repeatedly contacting them they were simply giving false assurances. Therefore the customer cancelled the order on 29th Feb 2016. However, he did not get refund …
- Prashank Katke, Mumbai