Complaint regarding Micromax service

I Deep Chandra Khaling presently serving in Border Security Force at HQ DG BSF, Block No. 10, Room No. 521/A, CGO Complex, Lodhi Road New Delhi. Sir I have purchase Micromax Canvas Knight-A-350 (Black and Gold) in the month of Jan’ 2015. After one month i. 3. Feb’ 2015 my handset got some problem and I was deposited my handset in Micormax service center at M/S Sigma Telelink, Mubarakpur, Kotla (New Delhi) on 06.02.2015 for repair. After lapse of more than one month on 23.03.2015, above service center intimated that your hadst has been repaired and collect from us, but when I reached to collect, they had provide me another handset which was old and different in colour (that is black instead of black & Gold and used in poor condition) and same has been returned vide Job sheet No. N031733-0315-15460659 on 23.03.2015 and again same¬† handset returned by service center on 24.04.2015 and I have denied to accept it. Accordingly, same has been again returned vide Job Sheet No. N030756-0415-16275979 on 24.04.2015 due to old handset and different in colour. Kindly, direct concerned quarter to return my Micromax Canvas Knight A-350 (Black & Gold) otherwise i’m going to lodge complaint in consumer court.

Deep Chandra Khaling
Contact No. 9555694348 / 30/04/2015 / 7:03 pm

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