Complaint regarding misleading image description on

I have ordered a tripod of vanguard from on 28th may, 2016 which shows the tripod is of Specification like MACC, the name mentioned on the image of tripod is Alta Pro 263 at. Its shows a price of 10,590. I have ordered the product as per the norm I got a confirmationĀ  message from amazon where the model was mention but the confusion was at point of its model number as it was written vanguard alta…(to be mentioned Alta pro and Alta plus) have high cost as well as feature difference. the next day I got another message from amazon saying the product is going to be delivered by 1st of june. but , this time the message mentioned the name properly.

Regarding the same I had submitted my query to amazon that kindly confirm what I m getting the one shown in the picture or model mentioned, after getting no reply towards the issue, I have also emailed the same issue to Mumbai Gadgets as amazonĀ  says about the seller. I was ensured that the reply regarding the same can be available in two working days. on 31st of may, 2016 I got the mail finally from Mumbai gadgets saying that its all amazons duty to provide image nad such assistance, so kindly talk to Amazon’s customer care service on 1800 3000 9009 I did it to where at starting I was assured that I m going to get the same what I saw in picture but after raising my doubts again the call centre people change their statement and said I would be getting the model number mentioned.

I have details of call recorded, The screen shot of messages from amazon and the online picture provided for the product. I want justice towards such fake and fraud sellers.

Manish Kumar Shukla
Udaipur 313001, Rajasthan
Email: / 31/05/2016 / 3:45 pm

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