Complaint regarding mobile insurance from Royal Gadget

I have purchased Samsung Galaxy J5 Color -Gold dated 29.10.2015 mobile phone from Galaxy Communiction & Electronics which is situaed at Shop No.2-In-4882, gai no. 41,ground floor, Ragharpura, karol bagh,new delhi-110005 Company Phone number they provided an insurance from Royal Gadget Care situted at 26A,A block street no. 5,vikas nagar,uttam nagar (Presently addresse -Rz-38, Dev kund, Sector -7, Dwaka, Delhi ) for the period of one year at Rs.1,200/- dated 29.10.2015. But unfortunately my phone got damage on 26.07.2016 morning & i called to insurance company & they promised me to sending there the employee for the reperation but its been 5 days now i don’t get any calls from them even i calling continously to customer care number. they don’t answering my calls which is very irritatin for me ,so by this complaint.

I requested you to tak some serious action towards my problem asap.

I’m waiting for your positive response from your side.

Jeeshant Luthra
Tilak nagr, New Delhi 110018
Email: / 30/07/2016 / 2:31 pm

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