Complaint regarding Moto G3 heating problem

I have purchased a moto g3 phone from flipkart on 27.11.2015 and received on 30.11.2015. From the first day I am facing a heating issue with the phone. I put a replacement request two times. But both the times they disapprove my request saying that I have to go service centre. They are not accepting that phone is having an issue. Even in normal usage the temperature of the phone reach to 36-42 degrees. And if the phone is on charging mode, then I cant take the risk of touching the phone or attending any phone call because the temperature reach to more than 45 degrees. And they are saying that it is normal. I want my money back.

Sandeep Pangotra
Bejai new road, Mangalore 575004, Karnataka
Email: sandeep.pangotra] / 01/12/2015 / 10:27 pm

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