Complaint regarding Motorola Moto X Play servicing

I have purchased Mobile of Moto X Play Model: XT1562 from Flipkart after purchase from the beginning only problem was found , so it was given to the Service Centre of Motorola Co. & it was informed that the problem will be solved within 10days time as it is under warranty but 3months are over & till date we have not received our mobile if we call to the service centre they say because of someparts not received from the co. it is taking time as software problem is going from motorola co. itself so talk to customer care we spoked there also so one lady Mxxxxxxxa is handling the same she said will come back for the same but no response after that also only complained no. is given to us 151211018552. they say the same thing again & again that we are sorry for the inconvenience caused your problem will be solved immediately but we are facing a lot of problem & have not received our handsettill date after repair.

The mobile is newly purchased & is under warranty. Hence request you to please register this complain & try to get our problem resolved.

Paras Kothari
Ghatkopar (West), Mumbai 400086, Maharashtra
Email: / 09/02/2016 / 4:24 pm

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