Complaint regarding Motorola Moto X service delay

I had submitted my Motorola Moto X play mobile with I-Pick solutions India Pvt Ltd (Authorised service centre for motorola devices) on 1st August, 2016. It’s been 31 days and my phone is still not repaired.

Whenever I contact them, they make an excuse that they have not received part from the company and hence they will repair it after receiving the part.

I tried to contact them on email that I will register complaint on consumer forum if they do not repair my phone but I did not receive any reply.

They are taking unnecessary long time in repairing my phone and I need your help to resolve this problem.

Manpreet Singh Sahni
Rajouri Garden, New Delhi 110027
Email: / 31/08/2016 / 1:05 am

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