Complaint regarding Motorola service

I gave my phone for repair on 1st Feb 2016. But even after 55 days my phone is not repaired. I was told that i will receive the phone on 5th of march 2016. But it did not. Now they say that it will be delivered on 24th march but it did not. The customer care is rude and can never give any details. Mr. Sushil calls me on 5th march and will supposedly call me today to inform me that your phone could not be repaired. Is that professionalism?
I should at least be getting a replacement phone or a temporary phone. I paid 17000 for that phone. Phone is under warranty. This is intolerable.

Pranshul Agrawal
Bangalore 560102, Karnataka
Email: pxxxxxxxxx7@gmail.com
196.15.16.106 / 24/03/2016 / 12:50 pm

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