Complaint regarding Motorola X Play service

I purchased Moto X Play on dtd 6th Apr’16. My phone is under warranty. On dtd 30th June’16 I observed some problem in speaker & visited to Motorola Service Centre. After examine they found some problem in motherboard & asked me to submit my mobile. Next day on dtd 1st July’16 I had submitted my mobile with Verbal assurance of returning in maximum 15 days.

Job Sheet No…AMSGAZ001964
Address : Immortal Services, 92, Ambedkar Road, 1st Floor Ghaziabad, UP-201001

I keep on following till date but they are giving me same statement that it will take some more couple of days. I am a working lady & non-availability of mobile financially I am suffering a lot.I am regularly in touch with service centre but not getting any supportive response.

I had registered my complaint to Motorola Consumer Complaints on dtd 18th July’16, but still on the same platform & not getting any support from anywhere.

I request you to pls take necessary action & help me to get my mobile phone in working condition, else pls help me to get New Mobile Phone.

Pooja Verma
Nandgram 201010, Uttar Pradesh
Email: / 29/07/2016 / 11:24 am

1 comment for “Complaint regarding Motorola X Play service

  1. Mukesh Gpta
    01/08/2016 at 11:25 pm


    My name is Mukesh Gupta. I prchased Moto X Play in Feb 2016. Superheating, battery draining from 100 to 0 in less than 2 hrs, Encryption not working, apps lagging etc are some of my problems. Just getting auto generated replies. I am nt prepared fr their slow process. What should i do.

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