Complaint regarding MTS Data card services

I have purchased MTS mblaze data card. the sales person give this me as buyback offer saying that if i am not satisfied with the service they will buyback the datacard and returned my deposit of rs 800rs the usage period was free. on believing that i purchased it. the sales person after collecting the amount he just disappeared and till now i’m not able to find him or the MTS dealer since after handovering the device they just disappeared without giving me the proper bill /receipt. from that day onwards i started struggling with MTS guys for activation. after a long struggle of 15 day they halfminded activated my datacard.

The speed from that period it was around 200kbps but they have promised speed of 2MBPs. which never happened I was continously complaining this to MTS. every time they say some stories. I was totally furstrated out of this and asked them to close the connection. they have canceled the connection and asking me to pay the rent and they are saying that they will not take the responsiblity of the deposit which was collected by their dealer and they are not sharing the contact detail of the dealer so that I can ask him for this they just want to hide them and maintain their fake bussiness. please help me in getting justice for this issue. my data card number; 8643952266.

Rajinikanth G
Chennai 600019, Tamil Nadu
Email: / 14/07/2016 / 1:25 pm

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