Complaint regarding MTS network and service

More than 4 years I am using mts mblaze 2g connection and every 3 or 4 months my task is call to customer care and complain that speed is not upto the mark. Not only this. They assure that speed upto 3.1 mbps upto 20gb. But it is funny that I will be able to download this speed, because the speed always around less than 20 kbps. Please find the attachment. Hope mts cheated the people. Even there is no result when I complain on this issue. May be there support team has not much more idea or insufficient to resolve the problem. I got that lots of people complain against mts.

Sumit Guha
Kaikali, Kolkata 700052, West Bengal
Email: / 14/07/2016 / 11:41 pm

1 comment for “Complaint regarding MTS network and service

  1. MTS
    16/07/2016 at 2:41 pm

    Dear Customer.

    We would request you to please share the 10 digit MTS number to check the issue.

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