Complaint regarding Myntra return policy

I had order Forever 21 jacket from Myntra worth Rs. 3500/- . I received that jacket on 18/05/16 in MY OFFICE . I opened that package after reaching home and since it was so huge i didnt even try it. I immediately made a return request on same day i.e. on 18/06/16. That jacket got picked up next day from my office around noon. i called up after few days to know the status of my refund , they said it will take 1 week to refund but instead of refunding my amount Myntra sent back to me the same jacket via Speed Post and totally in crumpled condition. When i asked them the reason , they said they have decline the return because that jacket is USED AND DIRTY !!!!! its a such a false accusation from their side. I have been shopping online since years since i am always working and this has never happened with me. MYNTRA has lost my trust forever for FOREVER 21 jacket .

rashmy rane
Mumbai 400022, Maharashtra
Email: / 14/06/2016 / 7:57 am

Leave a Reply

Your email address will not be published. Required fields are marked *

Answer the below question * Time limit is exhausted. Please reload CAPTCHA.