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Complaint regarding new Airtel Broadband connection

As i have applied for Airtel Broadband Connection on 21 Feb 2017 and i have paid 500 as an advance. Due to technical issue they are not able to provide me connection ,so i requested to refund the money. But there is no proper response.
Compalint reference no provide by airtel- 79501332

Suresh Jayabalan
Ambattur, Chennai 600053, Tamil Nadu
Email: sxxxxxxxxxxxx9@gmail.com

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