Complaint regarding Nokia 215 service

Outgoing and incoming call are working on my phone Nokia 215. But display is not working. I went to Nokia service center 28 nov (Net Dot Solution 5A/1 Opp. Tilak nagar police station metro pillor 492 Tilak Nagar New Delhi 110018). But service center replied to me this product is under 1 year replacement warranty so contact to seller. I put service center executive and Indiatimes customer care no conference. Customer care executive asked for a written denial form service center that the product is beyond repair which service center refused. The customer care replied that in case of absence of written denial we cannot replace the product while service center says that the product is fit case for replacement and no written document is required.

Md Ehasan
Ajit Nagar Gandhi Nagar, Delhi 110031
Email: / 17/12/2015 / 5:25 pm

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