Complaint regarding Vox heater brought through Ebay.in:
NAINESH KAPADIA, Gangotri Soc, behind gandhi kutir, Gujarat (naineshkapadiaisavailable(at)gmail.com) purchased one Vox heater through Ebay.in. Upon receipt he found the appliance was of poor quality with broken parts inside. His complaints to Ebay went in vain and he posted his complaint with ICF on 26-01-2013. The matter was finally resolved by way of refund on or about 04-03-2013.
Ebay.in - 04.03.2013
Refund from Indiatimes Shopping – Rs.5,999/-:
Mr. Sunil Kumar, near bala chowk. mohan garden 110059, Delhi (Email: lokesh2347(at)gmail.com) purchased TCL mini laptop(after reading the misleading ad in the times of india), order no -3001076490, for 5999 + 299 (shipping charges.) the product was of substandard quality, and it stopped working after very short time. He emailed to Indiatimes Shopping and registered a case for replacement. After telephonic conversation with Aramex (courier partner…
Complaint against Syberplace for refund – Rs.53,499/- : Prashant Katke of Andheri West, Mumbai 400053 ordered for an apple iPhone 6s 64 gb grey colour with SyberPlace online website on 14th Feb 2016. Order No – 100058083. He was promised shipping in 7-13 business days. But even after 13 business the product was not delivered. Even after repeatedly contacting them they were simply giving false assurances. Therefore the customer cancelled the order on 29th Feb 2016. However, he did not get refund …
- Prashank Katke, Mumbai
Refund from Snapdeal – Rs.5,494/-:
Saurabh Kuhar, New Bhoor Colony, Old Faridabad, Haryana (skuhar13[at]gmail.com) ordered a Karbonn A15 mobile phone with Snapdeal via order no. 931119009 on 4/04/2013. Even after 11 days the the product had not been shipped. Mr. Kuhar posted his complaint on 16-04-2013 and by 25-04-2013 he got refund.
Snapdeal.com - 25.04.2013Haryana
SBI Reward Points – Rs. 14,265/- – Mr. Vipul Goel, of Nawabganj, Kanpur 208002, Uttar Pradesh had 57060 SBI reward points(worth ?14265) linked to SBI account. He tried redeeming those points on mobikwik through maxgetmore. The points were deducted but money was not added to mobikwik. By contacting mobikwik, the customer came to know that transaction was not successful and that he should get his points back soon. But even waiting for two months points were not refunded. Mr. Goel posted his com…
Nawabganj, Kanpur, UP
Refund from Makemytrip.com – Rs.10,000/-: Mr. Sesha Sai Kuchibhotla, Hyderabad 500008, Telangana booked 2 student tickets on make my trip. Though the 3rd baggage was free for students on British Airways, he was charged Rs.10,000/- @ 5000 Rs per ticket. He raised a complaint with Makemytrip but it was not resolved even after 45 days. The customer posted his complaint with ICF on 12-12-2015 and the matter was taken up with Makemytrip. The customer finally got refund of Rs.10,000/- by 16-12…
Mr. Sesha Sai Kuchibhotla, Hyderabad 500008, Telangana
Refund from Snapdeal – Rs.5,899/- – Moon Moon Das of Tezpur, Assam placed an order with snapdeal bearing no.?? 18999303395 on 10th may’17 of Casio watch for an amount of Rs.5799/-. The courier company refused to make door delivery and the customer therefore cancelled the order as it was not feasible to collect it from a long distance. Snapdeal assured refund in 4-7 business days, but till customer did not receive refund even after 4 weeks. She posted her complaint with ICF on 09-06-2017 and the …
Refund from GoIbio – Rs.1,957/- – Mr. Ishaan Jaimini of Ahmedabad 380015, Gujarat had booked 3 flight tickets saperately in the month of may by HDFC Smartbuy website using his credit card. Due to operational reason the flight was cancelled by the airlines itself. They refunded the amount to goibibo immediately in 30 mins and GoIbibo confirmed the customer that he will get refund within 3 hrs to HDFC SMartbuy account. However, even after three weeks and many mails, he did not get his refund. T…
Replacement of phone by Micromax – Rs.9,600/-: by Mrs. Sunita Sharma of Kota -324005, Rajasthan bought Micromax A108 mobile on August 13th 2014 from authorised dealer. After 3 months touch started creating trouble. Micromax service center detected hardware issue and said replacement needs to be made. Even after 40 days the device was not repaired. She posted her complaint with ICF on 29-12-2014 and the matter was taken up with Micromax. Micromax kindly agreed to replace it with a new device a…
Sunita Sharma, Kota. Rajasthan
Non-delivery of Ostore24 – Rs.1000/-:
Ms. S Shamna of Trivandrum, Kerala (Email: shamna.s[at]nestgroup.net) had Ordered L’Oreal Force Vector Shampoo (1500ml) from Ostore24 online shopping site for Rs.1000 through Internet Banking(SBI), Order ID is 1336. But she did not receive the product even after 15 days. She had sent many mails their support team but got no response. She posted her complaint with ICF on 14-08-2013 and finally got her product by 02-09-2013.
Trivandrum, Kerala - 02-09-2013