Complaint against MakeMyTrip for short payment of train ticket refund – Rs.1272/-:
Mr. Thiyagarajan of Kanchipuram, Tamilnadu (thiyagarajan.t(at)gmail.com) had posted a complaint with us on 28-03-2010 for non-receipt of full refund from MakeMyTrip against cancellation of train ticket. ICF pursued the claim with MakeMyTrip and after email exchanges by Mr. Thiyagarajan the short paid amount was refunded on 08-04-2010.
Mr. Thiyagarajan, Kanchipuram, Tamilnadu - 08.04.2010
Complaint against Petsstore.in – Rs.1,740/-:
Ms. Reshma Naha, Kolkata (rainbowresh[at]yahoo.co.in) ordered for two dog toys with Petsstore.in on 18-03-2013. She received the products after two weeks but wrong items were delivered in a poorly packed condition. The store refused to either replace the product nor refund the money. She posted her complaint with ICF and the matter was taken up with Petsstore. She finally got refund on or about 02-05-2013.
petsstore.in - 02-05-2013Kolkata
Refund from Snapdeal – Rs.613/-: Mr. Karan Kapoor of Mohali, Punjab ordered for one Orpat hand blender with Snapdeal. However, the product was not shipped and Snapdeal was not giving any proper answer. The customer posted his complaint with ICF on 19-01-2015 and the matter was taken up with Snapdeal. The customer got his money back on 23-01-2015.
Karan Kapoor, Mohali, Punjab
Refund from Shopkaar.com – Rs.5,999/- : Gautam Kumar Prasad, Kathara, Bokaro 829116, Jharkhand ordered for a Redmi mobile worth Rs.5999/- on website shopkaar.com through online payment. After a week, this site had been closed and his order did not get delivered. He also did not get his refund. Mr. Prasad posted his complaint with ICF on 05-01-2018 and the matter was taken up with the parties concerned. After follow-ups, Mr. Prasad got refund on 13-01-2018.
Gautam Kumar Prasad, Kathara, Bokaro 829116, Jharkhand
LIC not reissuing survival/maturity benefit cheque:
Ms. Neetu Singh, Hyderabad, Andhra Pradesh LIC policy matured on 27-02-2013 but the maturity cheque was despatched to the old address even though she had provided the required NEFT mandate with new address. LIC said it will take time to get back the cheque and issue no payment instructions. She posted her complaint at ICF on 01-04-2013 and subsequently got the amount by 12-04-2013.
Life Insurance Corpn. of India - 12.04.2013
Refund from MMT – Rs.1,600/- : Mr Sangin Soni, Vadodara 390010, Gujarat (sangin.soni[@]cssgroupindia.com) booked ticket on makemytrip website on 5th Dec’14 from Ahmedabad to Pune. He did not get any confirmation from MMT or transaction SMS from the credit card company. Therefore he booked the same ticket through another travel portal. After this booking, the customer got SMS on his mobile from travel company for the first failed booking on MMT. Customer contacted MMT for refund against the fail…
Sangin Soni, Vadodara, Gujarat
Refund from Flipkart – Rs.249/-: Mr. Tapas Kar of Dum Dum, Kolkata, West Bengal (Email: email@example.com) ordered “Karpine Flip Cover for Asus Zenfone 5 A501CG” from Flipkart.com on 13 September,2014. But he received a damaged product and was assured of refund by Flipkart. But the defective product was not picked up and no refund was made even after repeated requests. Mr. Kar posted his complaint with ICF on 27-09-2014 and finally got refund by 01-10-2014.
Tapas Kar, Kolkata, West Bengal
Reund from jblcharge2 – Rs.2,500/- : Mr. Nagaraj Maiya of Udupi 576101, Karnataka ordered JBL speaker on jblcharge2.in. He received speaker by kartrocket.com on 14-04-18 but unfortunately received speaker was fake and fully damaged. The customer wanted to return the product but could not. He approached ICF on 16-04-2018 and the matter was taken up with the parties concerned. Finally, customer got refund on 11-05-2018.
Udupi 576101, Karnataka
Replacement of damaged Su-Kam battery: Madhusmita Sahoo of Satsingha, Baniapat, Keonjhar, Orissa (sudhansu_999[at]rediffmail.com) bought Su-Kam Inverter & Tubular Battery in Mar-2013. She faced problem with its power supply system and lodged a complaint with Su-Kam on dt.25.12.2013. Following this she got a new replacement battery but it was delivered in damaged condition. She contacted the service station regarding this but did not get any assistance. She posted her complaint with ICF on 11-01-…
Keonjhar, Orissa - 14-01-2014
Refund from Croma: Rohit Gupta of Delhi (rht.gupta13[at]gmail.com) purchased a Camera from Croma retail Online vide Order no SLE002EC0000045. He received the product in a pathetic condition with open seal. It was opened by someone before dispatching. He asked croma to return & refund and after 5 days of continuous calling the Customer Support, the reverse pick up was. As Mr. Gupta already purchased the same product from a different website, he asked for refund. Croma was not willing to refund t…
Delhi - 08.11.2013