Complaint regarding non-delivery by Home Town

I bought a CADE SMALL BOOK SHELF worth o Rs. 6790 on December 6th. The receipt given to me, had clear ‘Expected Delivery Date’ as Dec 9th, 2015. Today is Dec 13th, and there is absolute no communication on this delivery. Home Town charged additional Rs. 400 for making this delivery by Dec 9th and never even communicated on the progress.

Upon making multiple calls on Dec 12 & 13th, there was no positive response or even any confirmation on how they would take care of customer grievances. Calls were never been replied back. Their responses very poor and un-professional enough to make customer irritated and decided not to go back such place.

Rana Chakrabarti
29th Main, BTM 2nd stage, Bangalore 560076, Karnataka
Email: rasayani2007] / 13/12/2015 / 1:06 pm

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