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Complaint regarding non-delivery by India Post service

It has been two months Officials of Indian Postal Services keep me wander all their offices and head offices, for my article which my friend sent to me from United States. After I was frustrated I wrote my concern to Mr. Shri Mxxxxj Sxxxxxa, then immediately I was told, my article has been lost in the way to transit, it was worth Rs. 60000, now who will pay for my lost article?
None of the officials from postal department is replying to my mail, what should I do where do I go
The article no was “CW973155422US”. Guide me regarding the same, I’ll really appreciate your cooperation.

Durgesh Pandey
Kota 3240005, Rajasthan
Email: dxxxxxxxxx3@gmail.com

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