Complaint regarding non-delivery by Jabong

I have ordered a Clarks Lifestyle Shoes(find the same below in the mail chain) bearing order number :160702578965099 and tracking number JBNP0000200337. I have even made the payment of 2699.

I have booked this above product on Sunday the 4th of July and in parallel I am also tracking the order in my jabong app but from past 2 days I can see no movement in the order status it is still in transit I.e. in shipment created status and place is not updated yet. I have sent a mail to jabong earlier today morning and I have no response from any one.

I am even trying to call Jabong call center but as soon as I select the IVR options I only listen to music but I never had any discussion with call center representative yet they are delebratly doing this as they have recived their money they are least bothered about customers they are not at all responding to either calls or emails this is disgusting if I won’t receive my producthe will raise a consumer complaint.

Amarnath Rao
Channasandra, Bangalore 560098, Karnataka
Email: / 09/07/2016 / 10:06 am

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