Refund from Shopclues – Rs.1,328/-: Ms. Ankita Jadoun, Jaipur 302020, Rajasthan had purchased a mobile from shop clues model Nokia 5233 but received wrong product with all accessiories damaged, charger was not connecting to phone. She complained several times to shop clues but they refused support. The customer posted her complaint at ICF on 31-03-2017 and the matter was taken up with Shopclues. Ms. Ankita finally got her refund by 19-04-2017.
Ankita Jadoun, Jaipur 302020, Rajasthan
Micromax Canvas service complaint – Rs.10,690/-: Mr Mayuresh Rashinker, Pune, Maharashtra was having issues with regard to servicing his Micromax Canvas 2.2 A114. The device was having problems even after changing the mother board and repeated services. Since the service center could not fix the problem, he posted his complaint with ICF on 24-11-2014 and the matter was taken up with Micromax. The customer subsequently got a new device.
Mayuresh Rashinker, Pune, Maharashtra
Wrong roaming plan activated by Airtel – Rs.3,999/- : Mr. Satish of Vijayawada, Andhra Pradesh had wanted to activate roaming package for USA for his employer’s son and he was asked to do a recharge of Rs.3,999/- by Airtel. However, Airtel activated UAE roaming pack instead of USA. Mr. Satish spoke to Airtel and also wrote to them but to no avail. He posted his complaint with ICF on 18-05-2017 and the matter was taken up with Airtel. The customer finally got credit for the said wrong deduction …
Satish, Vijayawada, Andhra Pradesh
Refund from Yatra.com: Rs.8,500/-:
Himani Mehrotra, Pune, Maharashtra Email: himani.mehrotra(at)tcs.com booked two bookings of kingfisher airline on date Wed, 24 Oct,2012, 11:35 with reference number 06081218736 (Pune to delhi) and Mon, 29 Oct,2012 , 09:00 with reference number 06081218215 (Delhi to Pune). The flight was subsequently cancelled by the airlines but the refund was not forthcoming. They said whenever kingfisher will refund them they’ll refund the passenger. Mr. Mehrotra posted …
Yatra.com - 07.02.2013
Refund from Expedia.com – Rs.9,925/-:
Ms. Namrata Arora of ASHWINI LAYOUT, BANGALORE, KARNATAKA (Email: namratagrover27(at)gmail.com) For cancellation of a US domestic flight booked at Expedia.co.in, the customer care personnel told that Ms. Arora would get the refund in 6-10 working days after deduction of INR 1000. However, she did not get the refund. She posted her complaint with ICF on 30-11-2012 and finally got her refund by 8-12-2012.
Refund against defective Prestige induction cook top – Rs.3,500/-:
Mohan Lal Agrawal of Ghantaghar Chock Niharika Korba, Chhattishgarh purchased prestige induction cooktop pic 3.0 v2 in September 1012 with warranty. But After 15 days of using Induction cook top developed defects. It was serviced by the company but again after 10 days it starter giving problems. The device went out of order 5 times in 7 months and Mr. Agrawal demanded refund or replacement. Getting no response from the dealer …
Prestige - 13.04.2013
Refund from MakeMyTrip – Rs.18,500/- : Ms. Alka Sachdeva, Okhla, Delhi booked ticket for her son under booking no. IN1410B4S146301 for the sector Mauritius to Delhi. She cancelled this on 16 Jan 2015 and ask for the refund. Makemytrip confirmed the refund of Rs.18,500/- will be made after the deduction. MMT said that refund will be processed within 5 days. However, even after a month the customer did not get refund. She posted her complaint with ICF on 19-02-2015 and the matter was taken …
Alka Sachdeva, Okhla, New Delhi
Refund from Snapdeal – Rs.1,847/- : Shabeer Ali of Malappuram Dist, Kerala 676122 had purchased items from Snapdeal on 11-11-2014 and then cancelled some items later. He however did not get refund and Snapdeal was giving false assurances. Customer posted his complaint with ICF on 21-01-2015 and got his money back by 23-01-2015.
Shabeer Ali, Malappuram Dist, Kerala 676122
Phone replacement by Star CJ / Karbonn: Natasha Nail (natashanaik2[at]gmail.com) of Mumbai, Maharashtra had purchased Karbonn A3 mobile from star cj and recieved the product on 6/5/2013. He could hardly use it for a week and had to submit it at the Karbonn mobile service center after which the condition of the phone was worst and it went completely blank. The service center manager had promised to issue A DOA certificate so that a new mobile could be issued but then he refused to saying that t…
Mumbai, Maharashtra - 31.08.2013
Refund from Air Asia – Rs.49,056/- : Mr. Abhishek Sharma of Bangalore, Karnataka had booked 4 tickets for Bangalore to Chandigarh and back, for the 9th of November & 13th November 2014. A night prior to the he was notified that the flight has been cancelled. He informed them that he need to cancel the return as well because the first sector got cancelled. However, even after 90 days he did not get refund. He posted his complaint with ICF on 24-02-2015 and the matter was taken with the Ai…
Abhishek Sharma, Bangalore, Karnataka