Refund from Rediff Shopping – Rs.498/-: Parveen Bhalla of Kailash Vatika, Patna, 800010, Bihar (Email: drpavno1[at]gmail.com) ordered for a heavy duty vacuum cleaner with Rediff shopping on 31-05-2014. He received the product but it was of poor quality and was not as described. He registered a complaint with Rediff but got no assistance. He posted his complaint with ICF on 09-06-2014 and got his refund by 16-06-2014.
Kailash Vatika, Patna, Bihar
Refund from Neartion – Rs.326/-: Mr. Sd Bhatia of Agra 282005, Uttar Pradesh placed an order for Sandisk 16GB pendirve with Neartion on 15.01.2017. However, even after two months the product was not delivered and no refund made. Several reminders by customer went in vain and Mr. Bhatia posted his complaint with ICF on 05-03-2017. The matter was taken up with Neartion and PG service and after rigorous follow-up the customer got refund by 28-04-2017.
Sd Bhatia, Agra 282005, UP
Refund from Akbar Travels (Rs.4,880):
Dr Lopamudra Moharana of Rue La De Lauristan, Pondicherry had posted her complaint on 03-12-2013 regarding non-receipt of refund for the flights cancelled by Air India without any information to the passenger. Mrs. Lopamudra had been communicating over email and telephone with Air India and Akbar travels but refund was not forthcoming. ICF took up the matter with Akbar Travels and Dr. Lopamudra finally got her refund on or about 08.12.2012.
Refund from Recall Techno Estate – Rs.1,860/- : Ms. Shikha Srivastava, Ballia, UP paid Rs.2,394/- to Recall Techno Estate towards job offer call received from AGT India Career Services. However, after paying the initial money, she was again asked to pay more money which was not disclosed to her earlier. The customer asked for refund of money but the firm was not responding. She posted her complaint with ICF on 23-11-2015 and the matter was taken up with the company. She finally got her refund, …
Shikha Srivastava, Ballia, UP
ICICI Bank wrongfully debits charges for alleged dishonor of cheque – Rs.55/-
Mr. Boopathi Manickam of Madurai, Tamilnadu had posted a complaint on 04-08-2009 about wrongful debit of charges by ICICI Bank for alleged dishonour of cheque. As per Mr. Manickam, the bank had failed to assign proper reason for the charges and had also not returned the cheque to him. The bank had itself represented the cheque which got cleared the second time. ICF took up the matter with the ICICI Bank and subseque…
ICICI BankBoopathi Manickam, Madurai, Tamilnadu
Refund claim against Yatra.com – Rs.5089/-:
Mr. Sumeet Kumar of Delhi (sumeetkumardas(at)hotmail.com) had booked a ticket from yatra.com from Delhi to Bangalore on 5th Jan 2010 and subsequently cancelled it on the same day. Yatra said that money 4839.00 will be refunded by 6th of same month. But he did not receive refund even after two weeks. He had also booked a ticket with same organisation on 13th jan 2010, the ticket was not booked but amount of 250.00 was deducted. Even that amount was …
Mr. Sumeet Kumar, Delhi - 07.03.2010
Refund from Craze n demand – Rs.2,800/-: Mrs. Sunita Baksha, Pune, Maharashtra ordered sarees from crazendamand from their site vide Orders No. 20820 and 20821 dt. 27 March 2018 by paying Rs.2,800/-. She received the sarees on 30th March 2018. After opening the package, it was found that the sarees were totally different from those seen on their website. She sent an email to them requesting refund but there was no reply. She contacted them over phone daily but to no avail. She posted her comp…
Refund delayed by MakeMyTrip – Rs.34,752/-:
Mr. Shraddha Raikar of Mumbai had booked ticket from Mumbai to Chicago through MakeMyTrip.com on 09-06-2009 through his credit card. Due to some technical problem the ticket booking was not successful and finally Mr. Raikar opted for cancellation and refund. MakeMyTrip had been delaying the refund for more than three weeks and Mr. Raikar posted a complaint in the Forum. We took up the matter with MakeMyTrip and could obtain the refund for Mr. Raikar…
Makemytrip.com - 08.07.2009
Refund from Shopclues – Rs.1,328/-: Ms. Ankita Jadoun, Jaipur 302020, Rajasthan had purchased a mobile from shop clues model Nokia 5233 but received wrong product with all accessiories damaged, charger was not connecting to phone. She complained several times to shop clues but they refused support. The customer posted her complaint at ICF on 31-03-2017 and the matter was taken up with Shopclues. Ms. Ankita finally got her refund by 19-04-2017.
Ankita Jadoun, Jaipur 302020, Rajasthan
Refund from Rediff.com shopping – Rs.1,328/-: Susheel Kumar of Manimajra, Chandigarh (sush_kumar3[@]rediffmail.com) bought a product from rediff.com on 30-11-2014 but did not receive the product even after two weeks. He was given an AWB number but it did not exist. He then requested them to cancel the order but rediff.com was not willing to cancel the order. He posted his complaint with ICF on 14-12-2014 and the matter was taken up with Rediff.com. Mr. Kumar got his refund by 19-12-2014.
Mr. Susheel Kumar, Manimajra, Chandigarh