Refund from Citrus Checkinns – Rs.20,000/-:
Mr. Vineet Mampilly of Navsari, Gujarat (Email: vineet.tm[at]gmail.com) paid on 15-04-2013 a sum of Rs.20,000/- on the basis of the vacation packages offered by the representatives of Citrus Checkinns. However, later he found that the offers were not valid and Citrus Checkinns failed to honor them. Mr. Vineet Mampilly requeted for refund of his payment. As the refund was delayed he posted a complaint with ICF on 18-05-2013 and after pursuing the com…
Navsari, Gujarat - 24.05.2013
Refund coupon from Ebay – Rs.480/- : Mr. Debapriyo Jana, Ichapur, Kolkata 743144, West Bengal returned a product to the Ebay Seller against which the Seller had assured refund coupon. As he did not receive the coupon even after 4 weeks, he posted his complaint with ICF on 16-08-2016. The complaint was submitted to Ebay / Seller and finally the customer got his refund coupon on 18-08-2016.
Debapriyo Jana, Ichapur, Kolkata, West Bengal
Complaint against Hindustan Lever Pureit.
Mr. Rupendrasinh Parmar of Narmada, Gujarat (Email: kaalirupen(at)yahoo.co.in) had lodged a complaint on 01-03-2010 regarding servicing of his defective Pureit. ICF had submitted the complaint to Hindustan Lever and the same was resolved on 02-03-2010.
Complaint against ABN Amro for debiting twice for a single IRCTC ticket booking transaction – Rs.1290/-:
Jahnavi Ayachitam of Bangalore had tried to book train ticket from IRCTC(site using ABNAMRO debit card on 2nd May 2009 for Rs.1290 from Bangalore to Hyderabad. The transaction did not go through and she booked the ticket with another debit card later. When she checked failed transactions in her IRCTC site, there was only one failed transaction with ABNAMRO. But when she checked her ABNAMRO…
ABN Amro - 21.07.2009
Complaint against BSNL for not attending to broadband shifting application:
Mr Amaresh Chandra Das of Kavoor, Mangalore-15, Karnatak had applied in June 2009 for shifting of his telephone with broadband to his new address. His application remain unattended till 23-09-2009 when he posted his complaint in the Forum. ICF took up the matter with BSNL officials who were kind enough to resolve the issue.
Amaresh Chandra Das, Kavoor, Mangalore 15, Karnatak - 30.09.2009
Non-processing of order by Apollo Pharmacy Rs.999/- : Raja of Trichy, Tamilnadu (raja.5556[at]yahoo.co.in) ordered products with apollo pharmacy on 23st october 2013 (order no # AP18061) and paid Rs.999. However even after two weeks the order was not processed. He posted his complaint with ICF on 04-11-2013 and his issue was resolved on 05-11-2013.
Refund from Recall Techno Estate – Rs.1,860/- : Ms. Shikha Srivastava, Ballia, UP paid Rs.2,394/- to Recall Techno Estate towards job offer call received from AGT India Career Services. However, after paying the initial money, she was again asked to pay more money which was not disclosed to her earlier. The customer asked for refund of money but the firm was not responding. She posted her complaint with ICF on 23-11-2015 and the matter was taken up with the company. She finally got her refund, …
Shikha Srivastava, Ballia, UP
Refund from Makemytrip.com – Rs.10,000/-: Mr. Sesha Sai Kuchibhotla, Hyderabad 500008, Telangana booked 2 student tickets on make my trip. Though the 3rd baggage was free for students on British Airways, he was charged Rs.10,000/- @ 5000 Rs per ticket. He raised a complaint with Makemytrip but it was not resolved even after 45 days. The customer posted his complaint with ICF on 12-12-2015 and the matter was taken up with Makemytrip. The customer finally got refund of Rs.10,000/- by 16-12…
Mr. Sesha Sai Kuchibhotla, Hyderabad 500008, Telangana
Cash not dispensed in ATM but account debited – Rs.2,100/-:
Mr. N.C.Baruah of Bangalore (email@example.com) used his UBI ATM at State Bank of India Sadasivanagar personal banking branch ATM on 5/4/09 to withdraw cash. Although the transaction was declined, his A/C with UBI was debited without cash being dispensed and without any transaction slip. Mr. Baruah had registered a complaint with UBI online, SBI online as well as with UBI Dibrugarh Branch, Assam, by filling in the complaint form. Howe…
United Bank of India - 29.01.2010
Refund from Snapdeal – Rs.4,598/-: Mrs. Sangita Poddar, Mumbai got delivery of wrong and defective Whirlpool microwave oven against her order NO.3249201454 18-10-2014. The customer had registered her complaint on the very same day. She was assured that the matter will be resolved but no steps were taken by Snapdeal to resolve the issue. Mrs. Poddar posted her complaint with ICF on 21-01-2015. After rigorous follow-up with Snapdeal and many email exchanges the customer got her money back wit…
Sangita Poddar, Mumbai