Complaint against Yatra.com for refund – Rs.2,428/-:
Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app…
Yatra.com - 25.07.2009
Refund from Fitnessworld.in – Rs.2,198/- : Mr. Akshat Mangla of Gurgaon, Harayana had placed an order for INR 2198 on 15-Sep-2016 with fitnessworld.in. The company claimed to have shipped the product on 19-09-2016 but the customer did not get the product and there was no information from the courier company. He contacted Fitnessworld many times but was given false assurances every time. So he posted his complaint on 02-11-2016. The matter was taken up with Fitnessworld and finally Mr. Mangla g…
Akshat Mangla, Gurgaon, Harayana
Lenovo Laptop Diwali extended warranty Offer:
Swapnil Chaudhary of Dombivli(East), Maharashtra (Email: swapnil1011(at)gmail.com) booked for a Lenovo Laptop which came with extended warranty offer or free gifts. Mr. Chaudhary opted for extended warranty offer. However, it was later found that he was not given the extended warranty and he did not even receive the gifts which Lenovo said have been dispatched. Mr. Chaudhary posted his complaint on 25.11.2012 and the matter was taken up with Lenov…
Refund from Go Ibobo – Rs.9,197/- : Mr. Pankaj Bhan of Bangalore had booked Delhi to Bangalore ticket in the month of March 2014 for Rs. 11,000 and then cancelled it. However he did not get refund inspite of calling and emailing them so many times. They kept on telling that the same has been credited to Goibibo cash and can be adjusted against the next booking. Mr. Bhan posted his complaint with ICF on 06-06-2014 and the matter was taken up Go Ibibo. The customer finally got his refund to his ba…
Customer charged for unsolicited debit card – Complaint against ICICI Bank:
Dr. Boopathi Manickam of Madurai (email@example.com) posted a complaint with ICF with regard to ICICI bank debiting charges on account of debit card issued by the bank but was not received by Dr. Manickam. Bank did not respond to his complaints. ICF submitted Dr. Manickam’s complaint to the bank and the charges were subsequently reversed.
ICICI Bank - 30.12.2009
Refund from GoIbibo – Rs.1,145/-: Sudeshna Basu Mallick of Balanagar, Hyderabad, AP (sude.basu[@]gmail.com) had booked a Deluxe Non AC Room for her parents Hotel Kinnera Comforts at goibibo.com on November 8th. However when her parents went to check in they were told they had to pay Rs 1145 extra as the booking was done in November at a rebate but in December the rates have risen. Her father was forced to pay the extra amount and GoIbibo were not willing to compensate for the excess amount. Ms. …
Sudeshna Basu Mallick, Balanagar, Hyderabad, AP
Refund from Emyntra -Rs.5,846: Mr. Ajay Shah of Worli, Mumbai, Maharashtra (akscain[@]gmail.com) ordered for shoes through emyntra.com. After the initial payment of Rs.2,890/- he was lured to pay additional sum of Rs.2,956/- towards complimentary Lenovo Tablet. However, none of these products were delivered and instead he was offered new schemes and he was asked to pay more money. Mr. Shah posted his at ICF on 29-12-2014 and the matter was taken up parties concerned. Finaly he got the refund by …
Ajay Shah, Worli, Mumbai, Maharashtra
Withdrawal transaction failed but amount deducted from HDFC bank account – Rs.2,500/-:
Mr Anil Yadav of New Delhi attempted to withdraw Rs.2,500/- from Corpn. Bank ATM against his HDFC Bank Account. The transactions got cancelled automatically due to certain technical glitch. However, Mr. Yadav found that his account had been debited by Rs.2,500/- for the unsuccessful withdrawal transaction. He lodged a complaint with HDFC customer care on 24-09-2009 but the same was not resolved till 07-10-…
Anil Yadav, New Delhi - 07.10.2009
Warranty service from Havells – Rs.5,000/- : Ms. Radhika Bansal of Gurgaon, Haryana purchased an induction cookware of Havells, in Aug’13, with the warranty of 2 years. It was not working and she had lodged a complaint with Havells (EB270484). Even after continuous follow-up her complaint was not attended to. She posted her complaint with ICF on 04-03-2015 and the matter was taken up with Havells. Her issue got resolved on 07-03-2015.
Radhika Bansal, Gurgaon, Haryana
Refund from Rediff.com shopping – Rs.1,328/-: Susheel Kumar of Manimajra, Chandigarh (sush_kumar3[@]rediffmail.com) bought a product from rediff.com on 30-11-2014 but did not receive the product even after two weeks. He was given an AWB number but it did not exist. He then requested them to cancel the order but rediff.com was not willing to cancel the order. He posted his complaint with ICF on 14-12-2014 and the matter was taken up with Rediff.com. Mr. Kumar got his refund by 19-12-2014.
Mr. Susheel Kumar, Manimajra, Chandigarh