Complaint regarding non-delivery by Shopclues

My order with shopclues.com dated 18th Oct 2016 has not delivered yet. I got an email dated 4th Nov 2016 that the said order is delivered. On 7th Nov 2016 i got a call from Professional courier (1141813117) enquiring about the said delivery. I have checked the status of shipping information vide tracking no DEL11377402, it displayed – dispatched to Shahpur which is 33km away from yadgir my delivery location. I waited till 16th Nov 2016. Since 17th Nov 2016 i am calling to Professional Courier (contact 1141813117) to enquire about my order delivery. On 23rd Nov 2016 when i called they assured my order will be reached by 24th Nov 2016 or i will get the refund for non delivery. Today when I called the same person about my order she replied with the following 2 things which is morally vulger:

1) Why you are worried about your order that much, the concerned courier branch has not got the shipment hence not delivered in hindi “aap kya karlo ge”
2) Stop purchasing with Shopclues.com and go with other service provider.

Shopclues.com has given false information that my order is delivered. Professional Courier personnel has given false information that my order is dispatched to Shahpur. Order number is No 101933146

Harish Biradar
yadgir 585202, Karnataka
Email: hxxxxxxxxxxxa@gmail.com
182.72.92.202 / 25/11/2016 / 5:23 pm

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