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Complaint regarding non-delivery by Zipker online shopping

I ordered an item on Zipker online shopping app on 7 April 2017 and it was stated that order will be delivered to me on 13 April 2017 . But It was not delivered to me . And I also paid for the item through my paytm .I tried to contact them on the email and phone number they provided on app . But they never replied to my mail . So please solve the issue .

Ashish Baloda
New delhi 110009
Email: axxxxxxxxxxa@gmail.com

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