Refund complaint against MakeMyTrip – Rs.32,444/-:
Rahul Lodha & Deepali Jain of Parsiwada, Maharashtra (Email: rahullodha26(at)gmail.com) had booked from Delhi to Leh (on August 3rd 2010) through Make My Trip (MMT) for August 15th , 2010 by Kighfisher. MakeMyTrip did not provide the ticket and on 09-08-2010 Mr. Lodha found out from Kingfisher that no such flight was schedule for the said date of booking. Mr. Lodha subsequently cancelled the ticket and requested for refund which was not fort…
Makemytrip - 19.08.2010
Warranty service from Havells – Rs.5,000/- : Ms. Radhika Bansal of Gurgaon, Haryana purchased an induction cookware of Havells, in Aug’13, with the warranty of 2 years. It was not working and she had lodged a complaint with Havells (EB270484). Even after continuous follow-up her complaint was not attended to. She posted her complaint with ICF on 04-03-2015 and the matter was taken up with Havells. Her issue got resolved on 07-03-2015.
Radhika Bansal, Gurgaon, Haryana
Refund from Paytm – Rs.350/-: Mr. Sanjoy Mohanty of Rourkela, Odisha purchased a wireless mouse from paytm on 24/12/2014 having order no 702357755 but found it was a defective one. He requested Paytm for replacement but Paytm on 20-01-2015 and the issue was resolved. The customer got his money back on 23-01-2015.
Sanjoy Mohanty, Rourkela, Odisha
Complaint against Sterling Holidays Resorts – Rs.30,500/- :
Mr. SANDEEP MURUDKAR, MUMBAI 400094, MAHARASHTRA was offered freebies and two week holidays against a sum of Rs.19,294/-. The sum was deducted from his credit card account 25-11-2012. A further sum of Rs.11,255/- was deducted without the consent of Mr. Murudkar. However, later he came to know that there are no freebies and no holiday coupons were sent to him.Mr. Murudkar started demanding refund of the amount deducted from his card …
Sterling Holidays - 28.04.2013Mumbai
Complaint against satvikshop.com for non-delivery – Rs.199/-.
Kishore K, Chandanagar, Hyderabad, andhra pradesh Email: kallepu_k(at)yahoo.com bought Dabur honey from satvik shop.com Jan 2 2013 via order no7000018208. They failed to deliver the product even after continuous follow up. They finally said the would refund the money but Mr. Kishore did not get the money. He posted his complaint with ICF on 23-03-2013 and got the money back on 25-03-2013.
Satvikshop.com - 26.03.2013
Refund from Ebay – Rs.1,766/- : Mr. Kumar of Ahmedabad, Gujarat (Email: kumar6810[at]gmail.com purchased one Multi Sewing Machine on 13.01.2013. But the item was not delivered. He registered a complaint with Ebay but even after 45 days it was not resolved. He posted his complaint with ICF on 05-05-2013. After pursuing the matter with Ebay, Mr. Kumar got his refund on or about 18-05-2013.
Ahmedabad, Gujarat - 20.05.2013
Replacement of Khadai by Homeshop18: Pratibha Goel of Ambala cantt, Haryana (gpratibha.phy[@]gmail.com) bought a tawa, fry pan and khadai set from HS18. The handle of the khadai was broken on delivery. She called the customer care of HS18 for replacement but they said the customer has to courier it back to HS18 otherwise they will not replace. She posted her complaint with ICF on 18-05-2014 and after follow-up with Homeshop18 she got replacement by 24-05-2014.
Amballa Cantt., Haryana
Refund from Miracas – Rs. 2,890/- : Ms. Deeksha Shetty of Bangalore, Karnataka placed an order with miracas.com on 29.04.2016 and made online payment of Rs 2890. There was a delay in shipment and she called them several times to enquire about the reason for delay. Every time she was given misleading information and finally they sent a message on 23-06-2016 that the order has been cancelled since it was out of stock. The company said that they will give refund voucher but the customer wanted …
Deeksha Shetty, Bangalore, Karnataka
Refund against defective Prestige induction cook top – Rs.3,500/-:
Mohan Lal Agrawal of Ghantaghar Chock Niharika Korba, Chhattishgarh purchased prestige induction cooktop pic 3.0 v2 in September 1012 with warranty. But After 15 days of using Induction cook top developed defects. It was serviced by the company but again after 10 days it starter giving problems. The device went out of order 5 times in 7 months and Mr. Agrawal demanded refund or replacement. Getting no response from the dealer …
Prestige - 13.04.2013
Refund from Shopclues – Rs.15,990/- : Amit Kumar Nath of Surapet, Vinayagapuram ordered a 32 inch samsung LED tv on shopclues.com on 23rd Jan,2016. vide order no 873104317. As per shopclues the material was shipped through beacon surface carrier and expected delivery date date was between 6th feb, 2016 to 9th feb,2016. However, he did not receive the product and did not receive any firm response from Shopclues to his emails. He posted his complaint with ICF on 09-02-2016. The customer got his …
Amit Kumar Nath, Surapet, Vinayagapuram