Refund from Shoper.in – Rs.3,256/-: Ms. Reena Panchal of Thane, Maharashtra placed order # SHOPER1021 with Shoper.in. She made payment through EBS which was confirmed by email from EBS dt.09-03-2017. The customer however did not receive the product and there was no response from Shoper.in to the customer’s email. Ms. Panchal posted her complaint at ICF on 20-03-2017 and the matter was taken up the parties concerned. After follow-ups, Ms. Panchal got her money back by 01-04-2017.
Reena Panchal, Thane, Maharashtra
Complaint against satvikshop.com for non-delivery – Rs.199/-.
Kishore K, Chandanagar, Hyderabad, andhra pradesh Email: kallepu_k(at)yahoo.com bought Dabur honey from satvik shop.com Jan 2 2013 via order no7000018208. They failed to deliver the product even after continuous follow up. They finally said the would refund the money but Mr. Kishore did not get the money. He posted his complaint with ICF on 23-03-2013 and got the money back on 25-03-2013.
Satvikshop.com - 26.03.2013
Complaint regarding UPS purchased through Ebay – Rs.1,186.55
Jagannathan S, Thiruvallur Dist, Tamil Nadu purchased “Brand New Liebert ps Emerson UPS 600 VA for Laptop Desktop pc 2 year warranty” from seller gandhicomputers1 via eBay website but the item is defective. When contacted Emerson for the service, they mentioned that the UPS model had been stopped 4 fours ago. Also the UPS did not have serial number in it. The customer tried contacting seller several times through email but ther…
Ebay.in - 09.04.2013
Refund from Snapdeal – Rs.4,598/-: Mrs. Sangita Poddar, Mumbai got delivery of wrong and defective Whirlpool microwave oven against her order NO.3249201454 18-10-2014. The customer had registered her complaint on the very same day. She was assured that the matter will be resolved but no steps were taken by Snapdeal to resolve the issue. Mrs. Poddar posted her complaint with ICF on 21-01-2015. After rigorous follow-up with Snapdeal and many email exchanges the customer got her money back wit…
Sangita Poddar, Mumbai
Complaint against Syberplace for refund – Rs.53,499/- : Prashant Katke of Andheri West, Mumbai 400053 ordered for an apple iPhone 6s 64 gb grey colour with SyberPlace online website on 14th Feb 2016. Order No – 100058083. He was promised shipping in 7-13 business days. But even after 13 business the product was not delivered. Even after repeatedly contacting them they were simply giving false assurances. Therefore the customer cancelled the order on 29th Feb 2016. However, he did not get refund …
- Prashank Katke, Mumbai
Refund from Fitnessworld.in – Rs.2,198/- : Mr. Akshat Mangla of Gurgaon, Harayana had placed an order for INR 2198 on 15-Sep-2016 with fitnessworld.in. The company claimed to have shipped the product on 19-09-2016 but the customer did not get the product and there was no information from the courier company. He contacted Fitnessworld many times but was given false assurances every time. So he posted his complaint on 02-11-2016. The matter was taken up with Fitnessworld and finally Mr. Mangla g…
Akshat Mangla, Gurgaon, Harayana
Repair of Micromax Tab: Mr. Akash Pandey of Rajajipuram, Lucknow 226011, UP submitted his Micromax tablet to their service centre on 11-06-2016 for out-of-warranty service. However, even after two months, the tablet was not repaired. He posted his complaint at ICF on 14-08-2016 and the matter was taken up with Micromax. Finally, Mr. Pandey got his table serviced free of cost and the issue was resolved by 05-09-2016.
Akash Pandey, Rajajipuram, Lucknow
Refund from Flexi Tours – Rs.2,854/- :
Vibhash Ranjan of munger, bihar (Email: bibhu009[at]gmail.com) booked a double bed a.c. room in hotel UG REGAL,BANGLORE through FLEXI TOUR PVT. LTD. When he reached the hotel on the booking day the person on reception first told that they haven’t got any information regarding booking. After a little dispute he finally provided a single bed non a.c. room. He tried to call tour operator(flexi tour) but no body answered the call, causing great inconvenienc…
Munger, Bihar - 14-07-2013
Refund from Flipkart – Rs.249/-: Mr. Tapas Kar of Dum Dum, Kolkata, West Bengal (Email: email@example.com) ordered “Karpine Flip Cover for Asus Zenfone 5 A501CG” from Flipkart.com on 13 September,2014. But he received a damaged product and was assured of refund by Flipkart. But the defective product was not picked up and no refund was made even after repeated requests. Mr. Kar posted his complaint with ICF on 27-09-2014 and finally got refund by 01-10-2014.
Tapas Kar, Kolkata, West Bengal
Refund claim against Yatra.com – Rs.5089/-:
Mr. Sumeet Kumar of Delhi (sumeetkumardas(at)hotmail.com) had booked a ticket from yatra.com from Delhi to Bangalore on 5th Jan 2010 and subsequently cancelled it on the same day. Yatra said that money 4839.00 will be refunded by 6th of same month. But he did not receive refund even after two weeks. He had also booked a ticket with same organisation on 13th jan 2010, the ticket was not booked but amount of 250.00 was deducted. Even that amount was …
Mr. Sumeet Kumar, Delhi - 07.03.2010