Complaint regarding non-delivery of rakhi by bookmyflowers

I have ordered flowers and chocolates to my brother in the occasion of rakhi form bookmyflowers. they have not delivered and not returning my money. situation is that” one of their representative gave a missed call to my brother(recipient) in the afternoon, he (recipient) have called 5 times, then representative told that i will come in the evening as i am busy with my deliveries as today is rakhi festival. He have waited till 8.30 at night and as the courier boy is not coming they went out. then the courier person called, my brother told that deliver them to watchmen or else come tomorrow. he have not done both” i am trying to contact bookmyflowers customer care number, after a long waiting and struggling they told us that it is not possible to deliver your order or not possible to return your money. my order number with them is: 258761, and amount Rs. 862. in this regard i want justice i want delivery or i want my money back. please help me.

Sirisha Gade
tricity symphony, sector 34C, kharghar, navi mumbai 410210, Maharashtra
Email: sirishagade8[ / 31/08/2015 / 4:58 pm

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