Dear Sir,

I made a puirchase online through E Following is the details. Auto refund initiated and I raised refund from my end as well and contacted customer care many times. I’m yet to receive the item or the refund. Kindly do the needful.

Item prestige electric kettle 1.7 L / ordered on 25.01.16 / Item Id:161852869622 / claim ID:1682736
claim creation date 5th feb
status:put on hold as the seller has appealed against the refund.
How can the seller appeal when he has did not ship the item.why is it taking so much it is almost 20 days.

k.sanjeev kumar
Jhajjar dist., Haryana
Email: / 16/02/2016 / 7:21 am

This article has 1 comment

  1. Dear K.sanjeev kumar

    Thanks for voicing your concern.Please be assured that we are working on your problem and we will get in touch with you at the earliest.For any further clarifications,please write to us at

    Thanks & regards
    Team Ebay

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