Complaint regarding non-receipt of refund from online grocery

I made an online groccery order of amount 1878 out of which only items of worth 568 were received. I have made several email, phone complaints and the only response i got is it is under progress, or will be resolved in next 5-7 day. Even they closed complaints twice without transfeering amount back to my account. They even sked me my bank statement saying we have transfered the amount.

Complaint number- 000029070616 / ticket-11625 / ID- 195376321

Since last 5 years this is worst online service i have received so far. Hope this platform get me some help

Nitesh Kumar Purohit
Jaipur 302012, Rajasthan
Email: / 22/06/2016 / 5:37 pm

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